Privacy Policy
Last updated: 19-08-25 by Umair Hussian
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our website, booking a table, placing an order, or interacting with us, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Company (referred to as “Infusion Village”, “we”, “us”, or “our”) refers to Infusion Village, 920 Brighton Road, Purley, CR8 2LN, United Kingdom.
Service refers to our website https://infusionvillage.com, restaurant reservations, food orders, delivery services, and related online activities.
Personal Data means any information that relates to an identified or identifiable individual.
Usage Data refers to data collected automatically, such as your IP address, browser type, time spent on our website, or device information.
Cookies are small files placed on your device to enhance your browsing experience.
You means the individual using our services or the company/legal entity they represent.
Information We Collect
We may collect the following types of information when you interact with us:
Personal Data
Name and contact details (phone number, email address, postal address)
Reservation or booking details
Order and delivery information
Payment details (processed securely through third-party providers, we do not store card numbers)
Marketing preferences if you sign up for our newsletter
Blog interactions (comments, likes, etc.)
Usage Data
Collected automatically when you use our website or apps, such as:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Cookies and Tracking
We use cookies and similar technologies to:
Keep our website secure and functional
Improve user experience (e.g., remembering preferences)
Measure traffic and usage through analytics (Google Analytics)
Provide marketing through third-party platforms (such as Facebook or Instagram ads)
You can manage or disable cookies in your browser settings, though some features may not work properly without them.
How We Use Your Data
We may use your information for:
Processing reservations, table bookings, and takeaway/delivery orders
Managing your account or preferences
Processing payments through secure third-party providers (e.g., Stripe, PayPal, Square)
Sending service updates (order confirmations, booking reminders, etc.)
Providing promotions, offers, and newsletters (if you opted in)
Improving our website, services, and customer experience
Responding to enquiries and customer support requests
Complying with UK GDPR and other legal obligations
Sharing Your Information
We may share your information in the following cases:
Service Providers: With delivery platforms (Uber Eats, Just Eat, Deliveroo), reservation systems, and payment processors.
Business Partners: To promote special events, discounts, or joint offers.
Legal Obligations: If required by law, courts, or authorities.
Marketing Platforms: For advertising campaigns (with consent).
With Your Consent: In all other cases, we will only share your data if you give explicit consent.
Retention of Your Data
We retain your data only as long as necessary for business purposes or legal compliance. For example:
Reservation/order details: up to 12 months for record-keeping.
Marketing data: until you unsubscribe.
Blog/comment data: until you request removal.
Children’s Privacy
Our services are not directed at anyone under 13. We do not knowingly collect data from children. If you believe your child has provided us with information, please contact us so we can delete it.
Links to Other Websites
Our website may contain links to third-party sites (e.g., delivery partners, social media). We are not responsible for their privacy practices and encourage you to review their policies.
Your Rights Under UK GDPR
As a UK resident, you have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal data
Withdraw consent for marketing at any time
File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📍 By mail: Infusion Village, 920 Brighton Road, Purley, CR8 2LN, UK
📧 By email: info@infusionvillage.com
📞 By phone: 0208 090 9846